Refund Policy

At Dust Busters Cleaning, your satisfaction means everything to us. We stand behind the quality of our work and strive to ensure every client is 100% happy after every clean.

Satisfaction Guarantee

If you are not completely satisfied with your service, please contact us within 24 hours of your appointment. We will schedule a re-clean to address any missed areas at no additional cost.

Refund Eligibility

Refunds may be issued only when:

The re-clean option is declined or not possible

The service performed was not as described in your booking

A confirmed billing or scheduling error occurred

Refunds Are Not Available For

Cancellations made less than 24 hours before the scheduled service

Missed appointments where the cleaner could not access the property

Situations outside of our control (e.g., power outages, broken utilities, cluttered spaces)

Dissatisfaction reported after 48 hours of service completion

Partial Refunds

If a re-clean does not resolve the issue, Dust Busters Cleaning may issue a partial refund of up to 40% of the original total at management’s discretion.

How to Request a Refund

To request a refund or re-clean, please contact us:

📧 refunds@dustbusterscleaningmn.com

📞 (612) 424-2876

Please include your name, service date, and a brief description of the issue.